Privacy policy

on order, purchase, sale and delivery of goods

This contract between FOP Anna Anatolyivna Semenyuk, hereinafter referred to as the “Seller” and the user of the services of the Internet site, hereinafter referred to as the “Customer”, is an assignment contract for the order, purchase and delivery of Goods and defines the basic conditions for ordering, purchasing and delivering goods via the Internet website The buyer, acting for the purpose of purchasing the Goods, accepts the terms of this contract of sale of goods (hereinafter – the Contract) on the following terms.


1.1. Public offer (hereinafter – the “Offer”) – the public offer of the Seller, addressed to an unspecified circle of persons, to enter into a contract for the sale of goods remotely with the Seller (hereinafter – the “Agreement”) on the terms contained in this Offer, including all Appendices.

1.2. Order – the Customer’s decision to order goods and their delivery, issued in the online store and / or an order for the purchase and delivery of goods.


2.1. The following information is an official offer (offer) of the online store website to any natural person (hereinafter referred to as the Buyer) to enter into a contract for the purchase and sale of goods. The specified contract is public, i.e. E. According to Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers.

2.2. According to Article 642 of the Civil Code of Ukraine, full and unconditional acceptance of the terms of this offer (offer), which confirms the conclusion of the Agreement for the sale of goods on the terms proposed below, is the fact of execution and confirmation of the order.

2.4. By completing the Order, the Buyer confirms agreement and unconditional acceptance of the terms of this proposal (offer).

2.5. By concluding the Agreement (that is, by accepting the terms of the real Offer (Offered Opportunities) by placing an Order), the Buyer confirms the following:

a) The buyer is fully and completely acquainted with and agrees with the terms of this offer (offer);

b) he gives permission for the collection, processing and transfer of personal data under the conditions specified below in the Clause on the collection, processing and transfer of personal data, the permission for the processing of personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding the Agreement, the Customer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, the purposes of data collection, as well as the fact that his personal data is transferred to the Seller for the purpose of being able to fulfill the conditions of this Agreement, the possibility of mutual settlements, as well as to receive invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Customer, without changing the purpose of personal data processing. The extent of the Customer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understood by him.


3.1. The price for each item of the Product is indicated on the website of the online store.

3.2. The Seller has the right to unilaterally change the price of any item of the Product.

3.3. In the event of a price change for the ordered Product, the Seller undertakes to inform the Buyer about the change in the price of the Product.

3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods, if the price has been changed by the Seller after placing the Order.

3.5. The Seller cannot change the price of the Goods paid by the Buyer.

3.6. The Seller indicates the cost of delivery of the Goods on the website of the online store or informs the Buyer when placing the order by the Operator.

3.7. The Buyer’s obligations to pay for the Goods are considered fulfilled from the moment the funds are received by the Seller.

3.8. Settlements between the Seller and the Buyer for the Goods are made by the methods indicated on the website of the online store in the “Payment and delivery” section.


4.1. The Product is ordered by the Buyer through the Operator by phone: +38 067 777 90 52 or through the service of the Internet store website

4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:

4.2.1. Surname, first name, patronymic of the Buyer or the person indicated by him (recipient);

4.2.2. The address to which the Goods should be delivered (if delivery to the Buyer’s address);

4.2.3. Email address;

4.2.4. Contact phone number.

4.3. The name, quantity, article number, and price of the Product selected by the Buyer are indicated in the Buyer’s basket on the Internet store website.

4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing quality service to the Buyer when purchasing goods in the online market.

4.5. When placing an Order through the Operator (clause 4.1. of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.

4.6. The Buyer’s acceptance of the terms of this Offer is carried out by entering the relevant data into the registration form on the website of the online store or when placing an Order through the Operator. After placing the Order through the Operator, data about the Buyer are registered in the Seller’s database.

4.7. The buyer is responsible for the accuracy of the information provided when placing the Order.

4.8. A remote sales contract between the Seller and the Buyer is considered to be concluded from the moment the order is placed electronically on the website of the online store or the Seller issues a cashier’s or sales receipt or other document confirming payment for the Goods to the Buyer.


5.1. The methods, procedure and terms of delivery of goods are specified on the website in the “Payment and delivery” section. The order and terms of delivery of the ordered goods are agreed by the Buyer with the operator of the online market at the time of purchase.

5.2. The delivery of goods is carried out by employees of the online market in accordance with the terms of delivery, or with the involvement of third parties (carrier).

5.3. When receiving the goods, the Customer must check the conformity of the Goods with the qualitative and quantitative characteristics (product name, quantity, completeness, expiration date) in the presence of the courier representative.

5.4. The Customer or the Customer’s Representative, upon receiving the goods, confirms with his signature on the goods receipt and/or the order for the delivery of the goods that he has no complaints about the quantity of the goods, appearance and completeness of the goods.


6.1. The customer has the right to refuse the non-excise goods at any time before its transfer, and after the transfer of the non-excise goods – in the order and under the conditions specified by the Law of Ukraine “On the Protection of Consumer Rights”.

6.2. The return of a non-excisable product of appropriate quality is possible if its product appearance, consumer properties, as well as a document confirming the fact of purchase and the terms of ordering the specified product are preserved.

6.3. The Customer does not have the right to refuse a good quality product that has individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it (including non-standard, at the Customer’s request, sizes, etc.). The confirmation that the product has individually defined properties is the difference in product sizes and other characteristics specified in the online store.

6.4. The return of goods, in the cases provided for by law and this Agreement, is carried out at the address indicated on the website in the “Contacts” section.

6.5. In the event of the Buyer’s rejection of non-excisable goods of appropriate quality, the Seller will refund the amount of the cost of such Goods, excluding the seller’s costs for the delivery of the returned goods.

6.6. Refund of the amount specified in clause 6.5. is carried out simultaneously with the return of the goods.


7.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of Goods pre-ordered within the Service site and purchased from the Seller.

7.2. The Seller is not responsible for improper, untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or erroneous information.

7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer is released from responsibility for full or partial non-fulfillment of their obligations, if the non-fulfillment is the result of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that occurred regardless of the will of the Seller and/or The buyer after concluding this contract. A Party that cannot fulfill its obligations shall immediately notify the other Party thereof.

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